Error Code

[viswaravi]

I am getting 0070-0002-0080 on XL 4000. Please any one help out on this error.

[jedi4342]

This is what the service manual says:

0070-0002-0080 Top stacker physical detection failure
Call agent:
1.
Ask customer to ensure nothing is blocking media output diverter.
2.
If after reboot issue persists, your support representative it is needed to repair the printer on site.
3.
Printer can be used without use top stacker
Service engineer:
1.
Adjust the Paper-output path adjustable beam. See “Adjustment” in Paper-output path adjustable beam (CZ309-67381) on page 1272.
2.
Diverter homing is not finding top stacker installed.
3.
Check that top stacker is properly installed.
4.
Check that the diverter’s movement is smoooth and that it performs the bump properly.